Privacy Policy

American Roofing FL
Effective Date: October 7th, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

American Roofing FL (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

Name, email address, phone number, physical address

Payment information when you request a roofing estimate or make a purchase

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

IP address, browser type, device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication:

Records of inquiries and service requests

Appointment details and preferences

Service history and feedback

2. How We Use Your Information

We use collected data for:

Providing and improving our roofing services

Processing transactions and payments

Communicating with you about estimates, appointments, and project updates

Enhancing website functionality and user experience

Ensuring security and fraud prevention

Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, inspection confirmations, and important updates.

Opt-In & Consent:

You will only receive messages if you have explicitly opted in

We maintain timestamped records of all opt-in actions

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

You can cancel SMS notifications at any time by replying “STOP”

You will receive a final confirmation message; no further messages will be sent unless you re-opt in

All opt-out requests are processed within 24 hours

Message Frequency & Content:

Frequency varies based on your interactions with us

Messages will be directly related to roofing services you’ve requested

We do not send promotional content without specific consent

Help & Support:

Reply “HELP” for assistance or contact us at [email protected]

Customer support is available during regular business hours

Carrier Information:

Standard message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers

SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
We implement strict data protection measures to safeguard SMS opt-in data and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

Third-party vendors who assist in operations (e.g., payment processing, appointment scheduling)

SMS aggregators solely to deliver messages you’ve consented to receive

All service providers are contractually obligated to maintain confidentiality

Legal Compliance:

If required by law or to protect our rights

In response to valid legal or law enforcement requests

Business Transfers:

In case of merger, acquisition, or sale of assets

Your data remains protected under this policy

5. Data Security

We maintain reasonable security measures to protect your information:

Encryption of sensitive data

Secure access controls

Regular security audits

Employee training and breach notification protocols

Despite these measures, no system is 100% secure. We use commercially acceptable methods but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies to:

Analyze site traffic and user behavior

Remember your preferences

Improve functionality and user experience

You may control cookies through browser settings. Disabling cookies may limit some features.

7. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information

Opt out of marketing emails by clicking “unsubscribe”

Opt out of SMS by replying “STOP”

Request details on how we process your data

Withdraw consent for future communications

Contact us at [email protected] to exercise these rights.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. This policy applies only to information collected by American Roofing FL.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be posted with the effective date.

10. Contact Us

American Roofing FL
Phone: (863) 360-6804
Email: [email protected]
Website: https://americanroofingflorida.com